Testimonial

Ms. Pinkleton (not the client's real name) was a local gas company customer and had been for many years. One of the new policies, through the unregulated gas companies, was to charge all clients who did not maintain a certain amount of gas in their tank a “low consumption fee”.  Ms. Pinkleton only used her gas for heat and was very conservative, so she fell below the cut off and was charged the $100 low consumption fee.  To fill her tank above the cut off would have cost her well over $200. She did not have the $200 and did not feel that she should pay the $100 “low consumption” fee because she had been conservative.  Well, her biggest concern was running out of gas before the winter was over or getting her gas cut off for not paying the fee.  When she contacted M4A, we were able to talk with the gas company and set up an agreement that if Ms. Pinkleton filled the tank up they would drop the charge.  We contacted a local organization in St. Clair County, and they agreed to fill the tank well above the low consumption cut off. This, in turn, got the low consumption fee of $100 dropped and gave the client gas to get through the winter.
– Anonymous

Services

Information and Referral

The Information and Referral department provides a single point of entry for individuals seeking assistance. When someone contacts the agency seeking assistance, an intake specialist assesses the consumer's needs and provides appropriate information and referals.  The information and referral program maintains and updates a vast array of community resources.

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Nutrition

The nutrition program includes hot meals served daily at 24 senior centers and meals delivered to homebound individuals. Congregant (or center meal) recipients must be at least 60 years of age to qualify for meals. For the home delivered meals, the recipient must be at least 60 years old, homebound, unable to cook, and not have somebody in-home during lunch hours that could provide a meal for them.

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SenioRx SenioRx helps with prescription drug costs for individuals 55 or older, or of any age on social security disability, that are paying 100% out of pocket for their medicines. This includes those without prescription drug insurance, in the Medicare gap or donut hole, in the 24 month Medicare waiting period after receiving disability, or with prescriptions not covered by their insurance. Clients must be at least 55 years old or be on social security disability. learn more
Wellness

The wellness program, which is connected to SenioRx, strives to improve health through education that promotes positive lifestyle changes. This includes programs at the senior centers and informational packets. Educational information could include information about different health conditions, exercising, a healthy diet, or many other topics.

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Alabama Cares

Alabama Cares provides support to caregivers through a variety of services including respite care, personal care, homemaker services, counseling and education. Recipients must be  60 or older and have a caregiver providing 20 or more hours of unpaid service a week, or be 60 or older and caring for a grandchild.

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Medicaid Waiver Services

The Medicaid Waiver program provides in-home services such as respite care, personal care, and homemaker services to help postpone the move into a long-term care facility. Recipients must meet the nursing home eligibility level of care and have an income no more than 300% over the state poverty level.

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Ombudsman

The Ombudsman program has two ombudsmen who provide information and advocacy to residents of long-term care facilities and their loved ones.

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SHIP (State Health Insurance assistance Program)

SHIP provides non-biased counseling to Medicare/Medicaid beneficiaries regarding questions, problems, and concerns with their health care coverage. This includes Part D counseling, billing assistance, and educational outreach. Clients must be on or eligible for Medicare/Medicaid.

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Legal

The legal program provides free legal assistance with matters such as living wills, powers of attorney, advanced directives, and defense of guardianship/conservatorships. Individuals must be at least 60 years of age to qualify.

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