Testimonial
Ms. Pinkleton (not the client's real name) was a local gas company customer and had been for many years. One of the new policies, through the unregulated gas companies, was to charge all clients who did not maintain a certain amount of gas in their tank a “low consumption fee”. Ms. Pinkleton only used her gas for heat and was very conservative, so she fell below the cut off and was charged the $100 low consumption fee. To fill her tank above the cut off would have cost her well over $200. She did not have the $200 and did not feel that she should pay the $100 “low consumption” fee because she had been conservative. Well, her biggest concern was running out of gas before the winter was over or getting her gas cut off for not paying the fee. When she contacted M4A, we were able to talk with the gas company and set up an agreement that if Ms. Pinkleton filled the tank up they would drop the charge. We contacted a local organization in St. Clair County, and they agreed to fill the tank well above the low consumption cut off. This, in turn, got the low consumption fee of $100 dropped and gave the client gas to get through the winter.
– Anonymous
Staff
Ashley McGee ADRC Project Director
I started working at M4A in February 2004 as a UAB AmeriCorps member, a program that assists in paying for college in exchange for volunteer service to local agencies. I assisted with answering phones, the ALCares program, and Medicaid Waiver billing. Throughout the years, I have worked in several programs and am currently the Aging and Disability Resource Center Project Manager. This department assists people with locating long-term care benefits and resources. We help provide options to those who are 55 plus and also those who are disabled. We have five local ADRC sites that are opened twice a month. I enjoy running, reading, relaxing and love serving and helping people.
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