Testimonial

Ms. Pinkleton (not the client's real name) was a local gas company customer and had been for many years. One of the new policies, through the unregulated gas companies, was to charge all clients who did not maintain a certain amount of gas in their tank a “low consumption fee”. Ms. Pinkleton only used her gas for heat and was very conservative, so she fell below the cut off and was charged the $100 low consumption fee. To fill her tank above the cut off would have cost her well over $200. She did not have the $200 and did not feel that she should pay the $100 “low consumption” fee because she had been conservative. Well, her biggest concern was running out of gas before the winter was over or getting her gas cut off for not paying the fee. When she contacted M4A, we were able to talk with the gas company and set up an agreement that if Ms. Pinkleton filled the tank up they would drop the charge. We contacted a local organization in St. Clair County, and they agreed to fill the tank well above the low consumption cut off. This, in turn, got the low consumption fee of $100 dropped and gave the client gas to get through the winter.
– Anonymous

Staff

Crystal Crim Senior Medicare Patrol coordinator

Crystal.Crim@adss.alabama.gov

My name is Crystal Crim, and I am the Senior Medicare Patrol (SMP) Program Coordinator for M4A. This program fights Medicare fraud by recruiting and training older volunteers to go into the five counties M4A represents and educate others on Medicare, including ways to identify and report fraud. Prior to working at M4A, I worked for Chilton-Shelby Mental Health Center as a Mental Health Technician. I have a Bachelors of Science in Social Science from the University of Montevallo and will start my Masters of Education in Clinical Mental Health Counseling this fall. I am married to the most brilliant man, James.

Back to About Us