Testimonial

Ms. Pinkleton (not the client's real name) was a local gas company customer and had been for many years. One of the new policies, through the unregulated gas companies, was to charge all clients who did not maintain a certain amount of gas in their tank a “low consumption fee”. Ms. Pinkleton only used her gas for heat and was very conservative, so she fell below the cut off and was charged the $100 low consumption fee. To fill her tank above the cut off would have cost her well over $200. She did not have the $200 and did not feel that she should pay the $100 “low consumption” fee because she had been conservative. Well, her biggest concern was running out of gas before the winter was over or getting her gas cut off for not paying the fee. When she contacted M4A, we were able to talk with the gas company and set up an agreement that if Ms. Pinkleton filled the tank up they would drop the charge. We contacted a local organization in St. Clair County, and they agreed to fill the tank well above the low consumption cut off. This, in turn, got the low consumption fee of $100 dropped and gave the client gas to get through the winter.
– Anonymous

Staff

Erica Rogers Aging and Disability Resource Center Coordinator

erica.rogers@adss.alabama.gov

I am a graduate of University of Montevallo with a degree in Family Consumer Sciences with a concentration in Family and Child Studies. I am a native of South Carolina; however I relocated to Alabama with my parents in 2004 due to my father's job relocation. I became a member of Gamma Phi Delta Sorority, Inc. in the spring of 2007 at UM. I have experience in childcare at Tender Years Childcare Center /mentoring with Links-Up in Shelby County Public Schools/youth counselor at Liberty Baptist Church, Alabaster and Camp Fletcher in McCalla, Alabama, customer service/collections skills at Regions Bank and volunteering at Shelby County Red Cross in Hoover. I enjoy working with people of all ages and helping them better their lives!!

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