Testimonial

Ms. Pinkleton (not the client's real name) was a local gas company customer and had been for many years. One of the new policies, through the unregulated gas companies, was to charge all clients who did not maintain a certain amount of gas in their tank a “low consumption fee”. Ms. Pinkleton only used her gas for heat and was very conservative, so she fell below the cut off and was charged the $100 low consumption fee. To fill her tank above the cut off would have cost her well over $200. She did not have the $200 and did not feel that she should pay the $100 “low consumption” fee because she had been conservative. Well, her biggest concern was running out of gas before the winter was over or getting her gas cut off for not paying the fee. When she contacted M4A, we were able to talk with the gas company and set up an agreement that if Ms. Pinkleton filled the tank up they would drop the charge. We contacted a local organization in St. Clair County, and they agreed to fill the tank well above the low consumption cut off. This, in turn, got the low consumption fee of $100 dropped and gave the client gas to get through the winter.
– Anonymous

Staff

Jennifer Davis Medicaid Waiver Case Manager

jennifer.davis@adss.alabama.gov

I have worked at M4A as a Medicaid Waiver Case Manager since June 1998. I have served clients in all 5 counties but am currently case managing clients in Chilton and Blount counties. I enjoy working with the senior population and am glad to be part of a program that provides services to allow individuals to remain in their own homes. I graduated from the University of Montevallo in 1997 with a BS in Psychology and a minor in Social Work.

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