Testimonial
Ms. Pinkleton (not the client's real name) was a local gas company customer and had been for many years. One of the new policies, through the unregulated gas companies, was to charge all clients who did not maintain a certain amount of gas in their tank a “low consumption fee”. Ms. Pinkleton only used her gas for heat and was very conservative, so she fell below the cut off and was charged the $100 low consumption fee. To fill her tank above the cut off would have cost her well over $200. She did not have the $200 and did not feel that she should pay the $100 “low consumption” fee because she had been conservative. Well, her biggest concern was running out of gas before the winter was over or getting her gas cut off for not paying the fee. When she contacted M4A, we were able to talk with the gas company and set up an agreement that if Ms. Pinkleton filled the tank up they would drop the charge. We contacted a local organization in St. Clair County, and they agreed to fill the tank well above the low consumption cut off. This, in turn, got the low consumption fee of $100 dropped and gave the client gas to get through the winter.
– Anonymous
Staff
Jennifer Travis-Scott Information and Referral Case Manager
I am a graduate of the University of Montevallo, where I received my B.A in Social Work and a minor is Psychology. I am a native of Birmingham, AL. I am a member of Delta Sigma Theta Sorority, Inc. and Gamma Phi Delta Sorority, Inc. I began at M4A as a student intern, and was offered a position at this agency during my internship, which I happily accepted. I chose to work with the elderly population after being a full-time caregiver for my late grandmother. Caring for her instilled in me a great and sincere passion for elders. During my educational career at Montevallo, I conducted research on at risk populations such as the elderly and veterans in an effort to learn how to better serve them and assess their needs.
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