Testimonial
Ms. Pinkleton (not the client's real name) was a local gas company customer and had been for many years. One of the new policies, through the unregulated gas companies, was to charge all clients who did not maintain a certain amount of gas in their tank a “low consumption fee”. Ms. Pinkleton only used her gas for heat and was very conservative, so she fell below the cut off and was charged the $100 low consumption fee. To fill her tank above the cut off would have cost her well over $200. She did not have the $200 and did not feel that she should pay the $100 “low consumption” fee because she had been conservative. Well, her biggest concern was running out of gas before the winter was over or getting her gas cut off for not paying the fee. When she contacted M4A, we were able to talk with the gas company and set up an agreement that if Ms. Pinkleton filled the tank up they would drop the charge. We contacted a local organization in St. Clair County, and they agreed to fill the tank well above the low consumption cut off. This, in turn, got the low consumption fee of $100 dropped and gave the client gas to get through the winter.
– Anonymous
Staff
Mary Gilliland SenioRx Coordinator
I I have worked with M4A 7 years. In August of 2002 I began as SenioRx Assistant and helped answer phones. June 2004 I began serving as the SenioRx Coordinator, providing medication assistance to seniors without prescription coverage. I am a nationally Certified Information & Referral Specialist for Aging (CIRS-A). Prior to working with M4A, my husband and I were part owners in a family owned business and I was the bookkeeper for approximately 40 years. I feel blessed to be part of this agency and have the privilege to serve seniors and disable population through the SenioRx medication assistance program.
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